Questions
The things people ask, answered plainly.
If your question isn't here, call us or send a message. A real person will answer.
The system
What the E-Biotic Pro is, and what it isn't.
Is this an air purifier?
No. An air purifier treats the air that passes through it. The E-Biotic Pro adds beneficial probiotics to your home through your HVAC, so it reaches the air, the surfaces and the ductwork in every room the system serves.
What is a whole-home probiotic system?
Probiotics are beneficial bacteria. The E-Biotic Pro is a compact unit mounted on your ductwork that disperses them into the airflow each time your heating or air runs. Because it rides the air your home already moves, it reaches every room the system serves, including the surfaces the air lands on and the inside of the ducts.
Does it replace my air filter?
No. Keep your filter, and keep changing it. A filter catches what passes through it. The E-Biotic Pro does a different job: it adds something to the home rather than taking something out of the airstream. They work alongside each other.
Will I notice it running?
The unit sits at your HVAC, usually in the attic, closet or utility space, so it's out of sight. There's nothing to plug in inside the living areas and nothing to remember day to day.
Is it safe for my family and pets?
We don't summarize the product's safety documentation here, because we'd rather you see the actual documents. The maker's materials and third-party documentation are shared with you on your consultation, and you can ask us anything.
Where is it made and who makes it?
The E-Biotic Pro is made by EnviroBiotics, an established maker of probiotic systems for commercial spaces. E-Biotic Home is the brand for homes. My Probiotic Home is the local dealer that sells, installs and services it in Dallas–Fort Worth.
Your home
Whether it's a fit, and what happens if it isn't.
What does my home need?
Ducted central heating and air, with vents in most rooms. Houses, and condos or townhomes with their own HVAC, are usually a fit. Homes on mini-splits, window units or a shared building system usually aren't, and we'll tell you that honestly.
I have more than one HVAC system. Does that matter?
Yes, and it's common in larger homes. Each system serves its own set of rooms, so each one usually gets its own unit. We'll look at your setup on your consultation and explain exactly what your home would need.
I rent. Can I still have it installed?
Often, yes, with your landlord's permission, since the unit mounts on the HVAC. We can give you a one-page description to pass along. Tell us on the call and we'll help you work it out.
What if I have mini-splits or window units?
Then it isn't a fit, and we'll say so. The system needs ductwork to travel through. If you ever move to a home with central air, we'd be glad to talk.
I'm outside Dallas–Fort Worth. Can you help?
Our install team covers the DFW metro today. If you're nearby, get in touch with your ZIP; sometimes we can make it work, and if not we'll say so plainly rather than leave you waiting.
Install and refills
What the visit looks like and what keeps it going.
What happens on install day?
A technician looks over your HVAC, mounts the compact unit on the ductwork near your air handler, connects it, runs the system to check everything, and walks you through what was done. Most homes are finished in a single visit.
Do I need to be home?
Yes, for the start and the end of the visit, so the technician can get to the HVAC and show you the finished install. You don't need to do anything during the work itself.
What is the annual refill plan?
The unit disperses from a probiotic supply that's replaced about once a year. The refill plan takes care of that on a schedule, so the system keeps working without you having to think about it. How the refill is delivered and what it costs is covered on your call.
What's the fogging bonus?
A one-time, whole-home probiotic fogging, included with a completed E-Biotic Pro install, one per household. It's done by our team and the details are covered on your call.
What if I move?
Ask us. Depending on the home, the unit can sometimes move with you, and the new owners may prefer to keep it running. We'll help you figure out the simplest option.
The consultation
What to expect, and what we promise about pressure.
What happens on the free consultation?
A short phone or video call with our local team. We ask about your home, look at your heating and air setup together, answer your questions and give you pricing for your home. If it isn't a fit, we'll tell you.
Phone or video: which is better?
Whichever you prefer. Video lets us look at your air handler together, which helps with pricing, but a phone call works fine too.
Will I be chased with calls and texts?
No. If you decide it isn't for you, that's the end of it. Text messages are sent only to people who tick the box for them, and you can reply STOP any time.
How much does it cost?
It depends on the home and the number of HVAC systems, so we don't publish a price. Pricing, the annual refill plan and the install bonus are all covered on your free consultation. No pressure, and no surprise numbers.
My Probiotic Home
Who we are and how to reach us.
Who is My Probiotic Home?
We're an authorized E-Biotic Home dealer serving Dallas–Fort Worth. E-Biotic Home is the brand, and we're the team that explains it, installs it and looks after your refills in Dallas–Fort Worth.
Are you part of E-Biotic Home?
We're an independent authorized dealer. E-Biotic Home makes and backs the product; we're the local business that brings it to Dallas–Fort Worth homes, installs it and looks after refills. If you have a question about the product itself, we'll answer it or get the answer from the maker.
How do I reach a person?
Call or email us during business hours, or use the contact page. We reply by email within one business day. If you'd rather talk it through, book a free consultation.
Still have a question?
Send it over and a person will reply, or ask it on your video call.

See if your home is a good fit.
Six quick questions about your home and your heating and air. You'll get an honest answer right away, and a free consultation if it's a match.